After creation of the GWRC Journey planner website the regional council concluded from usability testing and analysis of their site analytics that some key functionality of the website was being overlooked by novice users.
We needed to design a solution that fitted in with their current site but only appeared for new users a set amount of times. It needed to highlighted key functions most users overlooked.
Our solution; a popup help window that works for the first three visits.
The design would be visually engaging & detailed. Interaction patterns used included diagrammatic instructions, videos and deluxe tool tips.
My role
Visual design and Interaction design specificallyaround right hand deluxe tooltips, video player and call to action buttons.
All html and css development.
- Role › Visual & interaction design
- Type › Web application help window
- Project owner › Lushai
View the Journey planner website
This entry was posted on Monday, December 21st, 2009 at 8:15 am and is filed under Portfolio. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.
